TLS Members e-Newsletter

Members eNewsletter
At least four times a year, TLS members are rewarded at their inboxes with a copy of the Labyrinth Society e-newsletter. It serves as a means of direct communication with the membership and provides an historical record of the Society.

Membership Survey Recap

In August, the TLS Board of Directors conducted a survey of members and friends of TLS. We had a response rate of active members of over 40%. Many inactive members also responded. We considered the return rate to be excellent for an online survey. I would like to thank all who participated. The feedback provided valuable information for the board.

Overall, the results were positive. Of those who responded, 82.3% agreed or strongly agreed that they would recommend membership to others. Respondents also indicated general satisfaction with the resources offered on our website. For example, 76.2% agreed or strongly agreed that the TLS website provides information they need to support their labyrinth work. However, several indicated that accessing the Forum is problematic.

Seventy-one per cent agreed or strongly agreed with the statement that the newsletter delivers information that supports their labyrinth interests. That, combined with 62% satisfaction with the frequency of the publication, indicated to the board a need to review the purpose and frequency of the publications that we offer.

We also received useful opinions about our Annual Gatherings. Although 75% had attended only one or none of the annual gatherings, the individual comments offered by some respondents demonstrated concerns about location and cost. International members indicated difficulty attending Gatherings in the US.

Over 100 respondents provided individual comments in the final section. This information was very helpful in identifying specific issues that could not be determined from the general items in the survey. Thank you again for taking the time to provide this valuable information!

Survey results were reviewed by the board at their October meeting. Strategies to address your concerns were discussed and forwarded to the relevant committees. You will be hearing from us periodically, related to the survey and the board actions taken to respond to major concerns.

Ellen Schultz, Membership Chair